{"id":290,"date":"2025-06-22T19:09:00","date_gmt":"2025-06-22T19:09:00","guid":{"rendered":"http:\/\/www.blogdesaopaulo.com\/?p=290"},"modified":"2025-06-25T15:51:44","modified_gmt":"2025-06-25T15:51:44","slug":"how-ai-and-texting-are-transforming-the-customer-experience","status":"publish","type":"post","link":"http:\/\/www.blogdesaopaulo.com\/index.php\/2025\/06\/22\/how-ai-and-texting-are-transforming-the-customer-experience\/","title":{"rendered":"How AI and texting are transforming the customer experience"},"content":{"rendered":"<p> As customer expectations change, insurers must take a proactive approach while being responsive to their needs and AI can help.  <\/p>\n","protected":false},"excerpt":{"rendered":"<p>As customer expectations change, insurers must take a proactive approach while being responsive to their needs and AI can help.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[],"class_list":["post-290","post","type-post","status-publish","format-standard","hentry","category-featured"],"_links":{"self":[{"href":"http:\/\/www.blogdesaopaulo.com\/index.php\/wp-json\/wp\/v2\/posts\/290","targetHints":{"allow":["GET"]}}],"collection":[{"href":"http:\/\/www.blogdesaopaulo.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.blogdesaopaulo.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.blogdesaopaulo.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/www.blogdesaopaulo.com\/index.php\/wp-json\/wp\/v2\/comments?post=290"}],"version-history":[{"count":1,"href":"http:\/\/www.blogdesaopaulo.com\/index.php\/wp-json\/wp\/v2\/posts\/290\/revisions"}],"predecessor-version":[{"id":291,"href":"http:\/\/www.blogdesaopaulo.com\/index.php\/wp-json\/wp\/v2\/posts\/290\/revisions\/291"}],"wp:attachment":[{"href":"http:\/\/www.blogdesaopaulo.com\/index.php\/wp-json\/wp\/v2\/media?parent=290"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.blogdesaopaulo.com\/index.php\/wp-json\/wp\/v2\/categories?post=290"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.blogdesaopaulo.com\/index.php\/wp-json\/wp\/v2\/tags?post=290"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}