{"id":805,"date":"2025-12-20T13:42:22","date_gmt":"2025-12-20T13:42:22","guid":{"rendered":"http:\/\/www.blogdesaopaulo.com\/index.php\/2025\/12\/20\/guiding-policyholders-to-communication-pathways\/"},"modified":"2025-12-20T13:42:22","modified_gmt":"2025-12-20T13:42:22","slug":"guiding-policyholders-to-communication-pathways","status":"publish","type":"post","link":"http:\/\/www.blogdesaopaulo.com\/index.php\/2025\/12\/20\/guiding-policyholders-to-communication-pathways\/","title":{"rendered":"Guiding policyholders to communication pathways"},"content":{"rendered":"
A better approach is to offer communication options intentionally, not reactively.<\/p>\n","protected":false},"excerpt":{"rendered":"
A better approach is to offer communication options intentionally, not reactively. …