Month: October 2025

Automation and AI offer ways to tailor the shopping and management experience, but the digital interaction must be balanced with … Continue ReadingLife insurance 2.0: Innovations and digital strategies fuel growth

Deepa Soni becomes executive VIP and CIO, similar to her previous role at The Hartford.

Mindy Chen, Mutual of Omaha’s vice president of segment analytics, spoke with Digital Insurance about how AI is being used … Continue ReadingAI to improve life insurance customer experience: Part one

Mindy Chen, Mutual of Omaha’s vice president of segment analytics, spoke with Digital Insurance about necessary skills and what insurance … Continue ReadingAI for life insurance customer experience: Part two

Changes in life insurance products require more than retrofitting legacy technology, insurance technology executives say.