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Executives from Markel and CSAA spoke about applying the technology to analyze demand filings and the risks of settling or … Continue ReadingInsurers apply AI to evaluate plaintiff lawsuits

The integration of AI into the workers’ comp space begins by making it predictive, prescriptive and focusing on the use … Continue ReadingThe evolution of AI in workers' compensation

The hasty embrace of AI requires directors to treat governance as more than financial stewardship, pushing boards beyond passive review … Continue ReadingAI governance demands a new era of board oversight

Insights into agentic AI, underwriting trends, insurtech predictions, and more from sessions held at InsurTech Connect 2025 Las Vegas.

The rapid evolution of AI-related risks make established insurance principles more vital than ever.

Automation and AI offer ways to tailor the shopping and management experience, but the digital interaction must be balanced with … Continue ReadingLife insurance 2.0: Innovations and digital strategies fuel growth

Consumer-facing applications like chatbots and personalized product recommendations make interactions faster, more tailored and more transparent.

AI is transforming every aspect of insurance from claims to underwriting, allowing carriers to personalize policies to customers’ needs.

Deepa Soni becomes executive VIP and CIO, similar to her previous role at The Hartford.

Mindy Chen, Mutual of Omaha’s vice president of segment analytics, spoke with Digital Insurance about how AI is being used … Continue ReadingAI to improve life insurance customer experience: Part one