Category: Opinions

When embedded within a case management framework, Agentic AI can detect subtle anomalies, highlight inconsistencies, and surface patterns traditional systems miss. … Continue Reading >Why case management systems are crucial for fraud detection

Three things brokers can do to retain and grow their client base through M&A transitions. … Continue Reading >How insurance brokers can retain clients post M&A

The adoption of AI requires buy-in from all departments and levels, and is a tool that can help insurers manage vast amounts of data more effectively. … Continue Reading >AI from buzzword to business impact

A better approach is to offer communication options intentionally, not reactively. … Continue Reading >Guiding policyholders to communication pathways

It’s important that managing data enables speed, accountability, and trust at scale. … Continue Reading >Preparing insurance data for the AI era

As more insurers tie credits to connected technologies, monitoring will become a basic expectation rather than an added feature. … Continue Reading >Active monitoring necessary for connected devices

Parametric providers can notify policyholders when an event triggers a claim, which can then be processed in days, helping customers get back to business more quickly. … Continue Reading >Parametric insurance: The shift towards data-driven financial protection for underserved exposure

Artificial intelligence isn’t an algorithmic takeover but an essential wealth management tool. … Continue Reading >Empathy can’t be automated — neither can financial guidance

Global challenges demand coordinated international action and smarter regulation. … Continue Reading >Building resilience in an age of accelerating risk